Our values define us. They guide the way we deal with our customers and the way that we run our business.
Our values are:
-- God
As an IT oriented company, we believe that our business relay on God-given talent. Due to this fact, God is our strength and source of brain power.
-- Honesty
We are keen on being open and honest in all our dealings and maintaining the highest integrity at all times, whereby;
All concerns are aired constructively with solutions offered.
Each person is as skilled in some way as another and is entitled to express their views without interruption.
-- Excellence
Always doing what we say we will and striving for excellence and quality in everything we do.
Quality will always delight the client whilst staying within budget limitations.
If we give our word we keep it unless agreed otherwise by all parties.
-- Commitment
Working with urgency and commitment to be successful from individual and company perspectives.
Timeframes are always met unless urgent circumstances mean we have to renegotiate new timeframes with all parties.
Clients’ needs agreed within budgets are met regardless of personal wants.
-- Customer Service
We enjoy their custom and so they deserve our service -timely, responsive, pro- active, meeting their needs and aiming to delight.
At every meeting with our customers we ask them what we could have done better, then implement their suggestions before we meet them again.
Before any accounts are rendered, we check with our customers that they are sufficiently satisfied to pay the agreed account.
-- Professionalism
At all times we act with integrity, providing quality service, being reliable and responsible.
We do not upset one another intentionally, always endeavoring to present negative feedback constructively.
We take pride and ownership in all that we do and say.
We never talk about people behind their backs.
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